Shipping & Returns Policy – Banks Distro LLC
Shipping Policy
At Banks Distro LLC, we work hard to ensure that your order is processed and shipped quickly and reliably.
Order Processing
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All orders are processed within 2 business days (Monday–Friday, excluding holidays).
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Once your order has been processed, it will be shipped out and you will receive a shipping confirmation email with tracking information.
Shipping Methods & Delivery Times
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We partner with trusted carriers to provide reliable delivery.
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Shipping times vary by destination but typically take 3–7 business days after your order has been processed.
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Please note that delivery times are estimates and may be affected by carrier delays, weather, or other circumstances outside our control.
Shipping Rates
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Shipping rates are calculated at checkout and are based on the weight, size, and destination of your order.
Order Tracking
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Once your order has shipped, you will receive an email with your tracking number so you can follow your package’s progress.
Delays & Issues
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Banks Distro LLC is not responsible for delays caused by the shipping carrier, incorrect addresses, or other factors outside our control.
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If you experience any issues with your delivery, please contact us and we will work with you to resolve the matter.
State Shipping Restrictions
THC-A Disclaimer
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THC-A products cannot be shipped to states where THC-A is prohibited by law.
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As of now, we do not ship THC-A products to the following states:
Arkansas, Idaho, Minnesota, Oregon, and Rhode Island.
General Disclaimer
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Certain products are not available for shipment to specific states due to local regulations.
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As of now, we do not ship these restricted products to the following states:
Alaska, Colorado, Delaware, Idaho, Iowa, Minnesota, Montana, Nevada, North Dakota, Oregon, Rhode Island, South Carolina, Utah, and Vermont.
Returns Policy
At Banks Distro LLC, your satisfaction is important to us. However, due to the nature of our products, we have a no-return policy except in cases where items are defective.
Defective or Damaged Products
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If you receive a defective or damaged product, please notify us within 7 days of delivery.
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To process your request, we may ask for photos of the product and packaging.
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Once approved, we will provide a replacement product at no additional cost or issue a credit toward your next purchase.
Non-Returnable Items
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All other sales are final. We cannot accept returns or issue refunds for non-defective items.